Privacy Policy

1. Introduction

At Madurohome (“we”, “our”, “us”), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal data when you visit our website, make a purchase, or contact us.

We comply with the General Data Protection Regulation (GDPR) and other applicable privacy laws. By using our website, you agree to the practices described in this Privacy Policy.

2. Company Details

Madurohome
Email: info@madurohome.com
Website: www.madurohome.com

3. Information We Collect

We collect only the information necessary to process your orders, improve our services, and communicate with you. This may include:

Personal details: name, email address, shipping/billing address, and phone number
Order details: product specifications, photographs, and customization notes
Payment information: securely processed via third-party payment providers (we do not store card details)
Website data: IP address, browser type, and usage analytics to improve our website and user experience

4. How We Use Your Information

We use your personal data for the following purposes:

To process and deliver your orders
To communicate with you about your order or inquiries
To improve our website, products, and customer service
To comply with legal, tax, and accounting obligations
To send marketing updates (only if you have explicitly opted in)

5. Legal Basis for Processing

We process your personal data based on one or more of the following legal grounds:

Your consent
Performance of a contract (to fulfill your order)
Compliance with legal obligations
Legitimate interest (e.g., to improve our services or prevent fraud)

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes described in this policy, including legal and accounting requirements. Typically, order data is stored for up to 7 years for tax and legal purposes.

7. Sharing of Information

We do not sell or rent your personal data. We may share limited information with trusted third parties when necessary, such as:

Payment processors (for secure transactions)
Shipping and delivery partners
IT and website hosting providers
Professional advisers (for legal or accounting compliance)

All partners are required to handle your data securely and in compliance with GDPR.

8. Cookies and Analytics

Our website uses cookies to enhance your browsing experience and analyze traffic. Cookies are small files stored on your device that help us remember preferences and improve website functionality.

You can disable cookies in your browser settings, but some parts of the website may not function properly as a result.

9. Data Security

We implement technical and organizational measures to protect your personal data against unauthorized access, alteration, or loss. This includes encryption, secure hosting, and limited access to personal information.

10. Your Rights

Under GDPR, you have the right to:

Access your personal data
Request correction or deletion of your data
Withdraw consent (where applicable)
Request data portability
Object to certain types of data processing

To exercise these rights, please contact us at info@madurohome.com.

11. International Data Transfers

We primarily process and store data within the European Economic Area (EEA). If data is transferred outside the EEA, we ensure appropriate safeguards are in place to protect your privacy.

12. Updates to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The latest version will always be available on this page.

Continued use of our website after updates constitutes acceptance of the revised policy.

13. Contact Us

For any privacy-related questions, concerns, or requests, please contact us at:

Madurohome
Email: info@madurohome.com